Friday, November 15, 2013

Boycott is X a Must!: No Next Time, MAS

was trying to securing our tickets to Xiamen

yesterday there were these

funny phenomenon that

no economic tickets are available between

the date of 1st and 10th

how could that be

you mean so many people are flying?

i should have realized the fishy-ness

2013.11.14 KL-Xiamen 03

 

it’s okay

let it be, then i returned to the site

a few hours later

finally secured tickets on

the particular date we wanted

just to discovered that

my dad’s passport is expiring in

less than six months time

 

it’s okay

so we went to get it fixed, immediately

and came right back to book

and so.. there’s no available tickets again

 

it’s okay

probably tomorrow some tickets will be released

all i am asking for is a pair of tickets

economic class ticket,

non-promo price or whatsoever

 

today morning at 7am

the price has hiked up like so so much

a pair of returned ticket is amounted to 3312 MYR

2013.11.14 KL-Xiamen 

it’s okay

since my dad wanna go on this trip

quite badly for some time already

unlike the other destinations,

this is like a homegoing thing

so we shall proceed, although

it’s a little way out of the original budget

 

so here i went

trying for a couple times

still encountered the same thing

2013.11.14 KL-Xiamen 02

 

it’s okay

assuming there was an issue with the card

i tried to make a all new booking with debit card

which turned out to be:

no tickets are available anymore

not even one at the jacked-up price

 

so i don’t know

just let it be, i’ll see later if

tickets happened to be released

 

and it seems that MAS is the best alternative

comparing Xiamen Airlines which flies

once a week to and fro

Fri – Xiamen-KL

Sat – KL-Xiamen

and the price is way exceeding 4000 RMB

 

another choice, China Southern

which requires transit at Guangzhou

long hours of overnight at Guangzhou

i had spent night at Baiyun Airport and

definitely would not ask for another

 

after awhile

someone called me on phone

03 7882 3004

claiming to be customer service agent from MAS

she had all the details of mine, the flight details etc

asking if i would like to perform the transaction

over the phone with another card

 

of course not!

my first impression is

you spammer!!  MAS are just so screwed!

so i hung up,

she said will call back in 2 hours time to

confirm or else she would have to

cancel the pending booking

 

there ain’t much left,

only 4 tickets left for economic class

haha!! you gonna be kidding me

i was at the seat selection page earlier on

it was all so empty

 

i asked her if

she could release it immediately and

i could go online and grabbed it

she said no, because

there are other customers on the waiting list

 

okay whatever

i thought i really have to give up

because tickets were not released yet

until i was like

should i try once more on Skyscanner

 

yes i should

just a random try

and guess what

i found way cheaper tickets with Cathay Pacific

via Skyscanner, redirected to Expedia

700 MYR, cheaper for two pax

2013.11.14 KL-Xiamen 05

 

MAS called me up again

as promised, two hours after the first

i told her to just cancel the pending booking

i don’t want any more trip with MAS if

they could be that stupid to ask for

credit card details over the phone

 

although Cathay Pacific’s flight are indirect

with transit at Hong Kong

so much more flexible since

KL-HK flights are like 4 times per day

and there are so many choices to combine from

shortest are 2 hours,

some can even stay up to 12 hours in HK,

if you really want to

 

tried to book but i can’t

so i suspected that the credit card was locked

due to previous unsuccessful attempts with MAS

went to check at the bank

 

WTF!!

the transaction with MAS has been approved

according to the bank

so it’s pending payment

not-cancelable

 

but why,

if the transaction has been  approved

why didn’t they issue the ticket itinerary

no nothing

 

so i called them up

okay keep calm

and the agent actually told me

yes i made 3 attempts in total

1st one was canceled

2nd one was also canceled

 

but the 3rd transaction was pending

which means neither approved nor voided

so i actually have to wait for 7 working days

so that they will remit the money back to me

 

what the fuck is wrong with them

that’s 3,300 MYR

and i have to call up everyday if

it has already been refunded

 

that’s not all

since it is held up here

i wouldn’t dare to lock down the booking with

Cathay Pacific

 

what if suddenly MAS tell me

the pending transaction is successful

so congratulations we will issue the tickets

and i will be left with 4 pairs of tickets

 

so i couldn’t be doing anything

until any confirmation from MAS

what’s wrong with them

 

called up my bank again

and they actually said that

nothing can be done from their side

if MAS promised a refund then

i have to pressurize them more

 

black Thursday?

looks like it

pray for the best!

it couldn’t get any worse!

 

p.s.

i took back my word back in Mar

Clock Ticks X New Pick: Secured Airtics

no more MAS even if it’s cheaper than AirAsia

and hey, there’s Cathay Pacific still

which is connected to more cities at mainland